Changing or cancelling your order can be a bit challenging because our turnaround time is so fast. In the event that you need to make any changes or cancel the order, please contact us immediately via the little orange support box on the lower left-hand corner of your screen. If it's between the hours of 9am and 5pm EST, we recommend using the live chat feature to reach a representative as quickly as possible. Please make sure to include your order number so that we can more quickly assist you with any requests. We will do our best to make sure you get what you need, but we cannot guarantee that the changes can be applied before the order has shipped.
Articles in this section
- Are there any sugars or artificial sweeteners in your coffees?
- Is your coffee gluten free?
- How long will the coffee stay fresh?
- Can I change my order after it's been placed?
- What payment methods do you accept?
- How can I change my order or request a refund?
- Do you ship internationally?
- How do I track my order?
- My USPS tracking says my package was delivered but I haven't received it. What do I do?
- What is the nutritional information of your coffee?